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Heeman's
20422 Nissouri Rd.
Thorndale, ON
N0M 2P0 Get directions to Heeman's.
Sunday Closed
Monday Closed
Tuesday 9:00 am - 4:00 pm
Wednesday 9:00 am - 4:00 pm
Thursday 9:00 am - 4:00 pm
Friday 9:00 am - 4:00 pm
Saturday 9:00 am - 4:00 pm

COVID Policy & Protocols at Heeman’s


We Are Open

FOR CURBSIDE PICKUP
Closed for in-store visits until further notice

Our Space, Your Happy Place

KEEPING OUR SPACE SAFE 

Heeman’s is committed to offering a safe shopping and work environment for our community and staff. We’re here to greet you with a masked smile.

Please take the time to review our shopping guidelines below, prior to your visit.

During the current Lockdown, Heeman’s is open exclusively for curbside pick-ups. We look forward to serving you in-person when it’s safe to do so (see our hours).

Kindness is contagious too!
We sincerely appreciate your cooperation with our COVID policies and for treating our Daymaker staff like friends.
Greeting you with a masked smile
We're committed to offering you a safe shopping experience with enhanced cleaning protocols, physical distancing and other safety measures in place.
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Before You Come

WHAT YOU NEED TO KNOW

After we come out of the lockdown, we look forward to welcoming you into our greenhouse space with a few guidelines that we ask you to follow in order to help keep our space safe for all who visit. 

Wear a Mask

WEAR A MASK

By order of the Middlesex London Health Unit it's now mandated that you must wear a mask* when visiting public indoor spaces like ours.

Sick - stay home

take care

If you're sick or feeling unwell, have travelled outside Canada in the past 14 days or are required to be in self isolation, please stay home!

No food or drink consumed indoors

This includes your Timmies or Beanery purchases. Please enjoy them outside before or after your visit. ​

clean start

Use of hand sanitizer is mandatory before entrance. Don't worry, it's unscented.

extra precautions

We've increased our sanitization practices. Please limit what you touch in store.

Furry friends

We love dogs at Heeman's and welcome our four legged friends so long as they're on a leash.

Staff screened

All Daymakers are screened daily to ensure we can all stay healthy while we make your day.

physical distancing

Respect 6' physical distancing and follow the directional aisle cues clearly marked throughout the greenhouse.

The beanery is closed

ACCOMMODATING MEDICAL EXEMPTIONS

*If you’re unable to wear a mask because you meet one of the MLHU exceptions we are happy to serve you curbside for pick-up of online or phone orders.

If you wish to visit in person you must take a shopping cart to help you keep 6′ of distance between other guests and yourself.

Exceptions go to children and those physically unable to push a cart.

Ready to Shop?

convenient curbside pickup

online shopping

Convenient curbside pick up
9am-4pm most days.

Easily shop online from the comfort of home, and pickup your items safely with our curbside pickup.

in-store shopping CLOSED

By Government of Ontario Lockdown Order, Heeman’s and all garden centres are not permitted to be open in-store at this time.

We look forward to greeting you in the greenhouse when it’s safe to do so again.

Frequently asked questions

By order of the Middlesex London Health Unit it’s now mandated that you must wear a mask when visiting public indoor spaces like ours.

We’re committed to serving all members of our community. If you’re unable to wear a mask we’re happy to offer curbside pick-up of phone or online orders.

Children under the age of 12 excluded from wearing a mask.

No, our display garden hill is CLOSED for the winter season. 

Sorry, to create as much space as possible we have removed all picnic tables, chairs, and benches from the greenhouse, dock area, or under the shade tree. To make room for only essentials we do not (at this time) have any tables or chairs in the Beanery either.

During the current lockdown, the Berry Beanery is closed.

Currently we’re only permitted to operate with curbside pick-ups so we’re working to add as many items as we can to our Online Store. When we’re permitted to re-open we’ll once again have all items available for in-store shopping and try to keep as many as we can available online too. No, due to high demand and to offer accurate inventory during busy periods some items will only be available in-store. We will do our very best to offer as much product as we can online!

Yes, during our holiday store closure (Dec. 25-Jan. 3), you will still be able to place online orders for curbside pickup starting January 4th from 4pm-5pm. 

Heeman’s does not offer delivery or shipping of items. It is possible to select Plantrunz, a third-party paid delivery service at checkout. They pick-up and deliver orders in their service area from Ottawa to London. Please visit their website for service area and delivery fee information. 

When permitted to be open in-store, we accept cash, Debit, Visa, MasterCard, or Heeman’s gift cards.

Online we can only accept Visa, MasterCard, Visa Debit or MasterCard Debit.

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